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Effective Date: January 1, 2025

 

1. Introduction

 

Pal Forge IT Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any other way.

 

This Privacy Statement is a mandatory requirement from Mobile Network Operators (MNOs) and must be communicated to recipients when they agree to receive SMS/MMS messages from our organization. It is essential to clarify that your personal information will not be shared or sold to third parties for marketing purposes.

 

2. Information We Collect

 

We may collect the following types of information:

• Personal Information: Name, email address, phone number, job title, company name, and other identifiers.

• Financial Information: Payment details when you purchase our services.

• Technical Information: IP addresses, browser type, device information, and website usage data.

• Communication Preferences: When you opt in to receive SMS/MMS notifications or other communications from us.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

 

3. How We Use Your Information

 

We use your information for the following purposes:

• To provide, manage, and improve our services.

• To communicate with you regarding inquiries, service updates, and marketing (only if you have opted in).

• To process payments and transactions securely.

• To analyze website traffic and user behavior for better customer experience.

• To comply with legal obligations and enforce our terms and conditions.

 

4. SMS/MMS Communications and Privacy

 

By opting in to receive SMS/MMS messages from Pal Forge IT Solutions, you acknowledge and agree to receive communications related to our services, promotions, or account updates.

• Your phone number and personal information will never be shared or sold to third parties for marketing purposes.

• You can opt out of SMS/MMS communications at any time by replying STOP to any message you receive from us.

• We follow industry standards and compliance requirements set by Mobile Network Operators and regulatory bodies.

 

5. How We Share Your Information

 

We do not sell your personal information. However, we may share it with:

• Service Providers: Third-party vendors who assist us with operations such as payment processing, IT support, and marketing.

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, sale, or business transfer.

 

6. Data Security

 

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

 

7. Your Rights and Choices

 

You have the right to:

• Access, update, or correct your personal information.

• Opt out of marketing communications at any time.

• Request deletion of your personal data, subject to legal retention requirements.

• Restrict or object to the processing of your data in certain circumstances.

 

To exercise your rights, contact us at privacy@palforgeit.com.

 

8. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

9. International Data Transfers

 

If you are located outside the United States, your information may be transferred, stored, and processed in the U.S. By using our services, you consent to this transfer.

 

10. Updates to This Privacy Statement

 

We may update this Privacy Statement from time to time. Changes will be posted on this page with an updated effective date.

 

11. Contact Information

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​For any questions about this Privacy Statement, please contact us:

 

Pal Forge IT Solutions

Email: privacy@palforgeit.com

Phone: (303) 970-9081

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